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Last Updated July 15, 2025
Terms of Service
Welcome to Ampifi. These Terms of Service (“Terms”) constitute a legally binding agreement between you (the “Client,” “you,” or “your”) and Ampifi, LLC (“Ampifi,” “we,” “us,” or “our”). By accessing our website, creating an account, or engaging with any of our products, software, services, or communication tools, you agree to be bound by the Terms described herein. If you do not agree to these Terms, you must not access the platform or use any related services.
Ampifi reserves the right to update or modify these Terms at any time, with notice provided by email or through an in-platform notification. Your continued use of the platform following any update constitutes acceptance of the revised Terms.
1. Description of Services
Ampifi offers a combination of software and managed services designed to help brands scale their influencer and affiliate marketing efforts. Through our platform, clients may access influencer discovery tools, outreach workflows, affiliate tracking, content and campaign management features, and other functionality. Certain plans also include managed services, where our team handles influencer sourcing, communications, tracking, and reporting on your behalf.
Ampifi is not an influencer agency or talent representative. We are a facilitator and software provider. We do not employ, contract with, or guarantee the performance of any influencer. All influencer relationships, deliverables, and legal compliance are ultimately the responsibility of the brand.
2. Eligibility and Client Responsibility
Use of the Ampifi platform is limited to business entities and their authorized representatives. You must be at least eighteen (18) years of age and authorized to enter into binding contracts on behalf of your business. By creating an account or engaging our services, you affirm that you meet these criteria.You are solely responsible for the accuracy of the information you provide to us during onboarding, billing setup, and throughout the campaign lifecycle. You are also responsible for the management of your account access credentials and for all activity conducted under your account. If you become aware of any unauthorized access or suspected breach of security, you must notify us immediately.
3. Custom Plans, Pricing, and Payment
Ampifi offers a range of service tiers, and the features, deliverables, billing frequency, and total cost associated with your plan will be outlined in a custom onboarding form, services agreement, or payment authorization completed at the time of signup.
Unless explicitly stated otherwise, all plans are billed in advance and renew automatically at the start of each billing cycle. All payments are final and non-refundable once a billing cycle begins or services have commenced. You are responsible for ensuring that your billing method remains active and up to date.
We reserve the right to suspend or restrict access to the platform and pause campaign activity if payment is not received on time. Late payments may result in delays or cancellation of influencer outreach.
4. Influencer Guarantee and Performance Commitments
Ampifi may from time to time offer marketing guarantees, including but not limited to the statement: “We will get you 100 influencers in 90 days." These guarantees are designed to reflect our confidence in certain high-tier service plans, but they are not automatically applied to all accounts or all plan types.
Eligibility for any performance guarantee must be explicitly confirmed in writing at the time of onboarding. This confirmation may appear in your signed agreement, onboarding document, or in writing from an authorized Ampifi representative. If your plan does not specifically include this guarantee in writing, you are not entitled to it, regardless of any advertising language or verbal conversations that may have occurred prior to onboarding.
To maintain eligibility for any guarantee, clients must meet certain cooperation and communication requirements. These include, but are not limited to: approving influencer lists and messaging within a reasonable timeframe (typically five business days), responding to team requests in a timely manner, not materially altering campaign objectives midstream, and remaining current on all payments. Failure to meet these expectations may nullify the guarantee.
If you are eligible for the guarantee and Ampifi does not fulfill the outlined commitment, we reserve the right to extend your service at no additional cost, continue working until the goal is met, or issue a refund or credit, at our sole discretion. Under no circumstances does the guarantee extend to influencer performance metrics, such as impressions, views, clicks, sales, or content quality.
5. Campaign Execution and Limitations
While Ampifi works to ensure a successful influencer marketing experience, we cannot control the independent actions of influencers. We do not warrant or represent that influencers will create or post content in any specific format, nor do we guarantee the quality, tone, or timing of their content.
Furthermore, we do not make any claims regarding influencer performance, including but not limited to conversion rates, engagement, or return on ad spend. You understand that influencer marketing is inherently variable, and that outcomes may depend on numerous factors outside of Ampifi’s control, including audience receptivity, product-market fit, content quality, seasonality, and market conditions.
Unless explicitly contracted, Ampifi is not responsible for negotiating legal terms, usage rights, or licensing of influencer content. All intellectual property ownership and usage rights of influencer-generated content remain between you and the influencer unless separately agreed in writing.
6. Cancellation and Termination
You may cancel your subscription by submitting a written request via the support channel inside the Ampifi platform or by emailing support@ampifi.io. Cancellations will take effect at the end of your current billing cycle, and no refunds will be issued for time remaining in a billing period or for services already rendered. All cancellation requests must be received prior to the next billing date to avoid renewal.
Ampifi reserves the right to terminate your access to the platform or any ongoing services at any time if you violate these Terms, misuse our platform or team resources, or allow your account to fall into delinquency. In such cases, you remain responsible for any outstanding payments through the date of termination.
7. Acceptable Use Policy
You agree not to use the Ampifi platform in any manner that is unlawful, harassing, fraudulent, defamatory, or in violation of any third-party rights. You further agree not to misuse influencer contact information provided through the platform, including but not limited to spamming, scraping, data harvesting, or using data for purposes unrelated to your influencer marketing campaign.
You may not reverse-engineer, replicate, distribute, license, or otherwise exploit the software or services offered by Ampifi without prior written permission. We reserve the right to investigate and take appropriate action against any violations, including suspension or permanent removal of access.
8. Confidentiality and Data Rights
Each party agrees to maintain the confidentiality of all non-public information disclosed in the course of the relationship, including but not limited to pricing, strategies, influencer data, internal tools, and performance insights. Confidential information may not be disclosed to any third party without express written permission, except as required by law.
You retain ownership over the content, assets, and creative materials you submit to the platform. Ampifi retains ownership over all proprietary software, workflows, reports, databases, and materials developed or provided during your subscription, and grants you a limited license to use them solely for your internal marketing purposes.
Ampifi may use anonymized and aggregated data for platform improvement, reporting, benchmarking, or marketing purposes. We do not sell or share personally identifiable brand or influencer data without consent.
9. Disclaimers and Limitation of Liability
Ampifi provides the platform and related services on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of information. We make no representation or guarantee of results or revenue.
To the fullest extent permitted by law, Ampifi shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of the platform or services. This includes, but is not limited to, loss of profits, loss of business opportunity, data loss, or business interruption. In any event, Ampifi’s total liability for any claim shall not exceed the amount you have paid to us within the billing period prior to the event giving rise to the claim.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and interpreted in accordance with the laws of the State of Utah, without regard to its conflict of law principles. Any disputes, claims, or controversies arising out of or related to these Terms, the services provided, or the relationship between you and Ampifi shall be resolved through binding arbitration in Utah County, Utah.
You agree to waive your right to a jury trial or to participate in a class action lawsuit. All arbitration shall be conducted confidentially and individually. You and Ampifi agree that any arbitration award may be enforced in any court of competent jurisdiction.
11. Contact and Communication
If you have any questions about these Terms, your account, or your services, you may contact Ampifi at any time by emailing support@ampifi.io. Our team will make every reasonable effort to respond within two business days.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@ampifi.io.
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